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chapter II theoretical review


A.     Theoretical Review
1.      According to Wursanto (1997:10), incoming letter is a written communication media that received from other company. It can called a letter that received from post office by expedition book.
2.      Sedarmayanti (2001:210) proposed that the process of incoming letter uses control card is divided into five, they are :
a.       The receiving of letter
b.      The notting of letter
c.       The controlling of letter
d.      The processing unit
e.       The file setting
3.      The parts of letter proposed by Cut Rozana and friends, (1999:52-61) are :
a.       Letter head
b.      Letter number
c.       Letter date
d.      Attachment
e.       About
f.        Address
g.       Greeting
h.       Content : opening sentence, content, closing sentence, closing greet, copy, the writer’s name.

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